Terms of Service

Last updated: July 10, 2026

1. Acceptance of Terms

By accessing and using Agensy (“Service”), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our platform located at www.agensy.app.

2. Description of Service

Agensy is a platform that connects startups with marketing agencies. We provide:

  • Directory of marketing agencies
  • Listing creation services for agencies
  • Contact facilitation between startups and agencies
  • Payment processing for listing fees

3. User Accounts

To access certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and up-to-date information
  • Notifying us immediately of any unauthorized use

4. Payment Terms

4.1 Listing Fees

Agency listings require a one-time payment. Payment must be completed before listing creation. Each account is limited to one listing.

4.2 Payment Processing

Payments are processed through Razorpay. By making a payment, you agree to Razorpay's terms of service and privacy policy.

4.3 No Refunds

All payments are final and non-refundable. We do not provide refunds for any reason, including but not limited to:

  • Change of mind
  • Duplicate payments
  • Listing performance
  • Technical issues
  • Account suspension or termination

5. Content Guidelines

When creating listings or using our service, you agree not to:

  • Post false, misleading, or fraudulent information
  • Include offensive, discriminatory, or inappropriate content
  • Infringe on intellectual property rights
  • Spam or engage in deceptive practices
  • Violate any applicable laws or regulations

6. User Responsibilities

  • You are solely responsible for your interactions with other users
  • Verify information before entering into business relationships
  • Conduct your own due diligence on potential partners
  • Maintain professional conduct in all communications
  • Comply with all applicable laws and regulations

7. Limitations of Liability

Agensy provides a platform for connecting businesses. We are not responsible for:

  • The quality of services provided by listed agencies
  • Disputes between users
  • Loss of business or revenue
  • Technical issues or downtime
  • Actions of third-party service providers

Our total liability shall not exceed the amount you paid for our services.

8. Account Termination

We reserve the right to suspend or terminate accounts for:

  • Violation of these terms
  • Fraudulent or illegal activity
  • Abuse of our platform
  • Non-payment of fees

Terminated accounts forfeit any paid fees without refund.

9. Intellectual Property

All content on Agensy, including design, text, graphics, and software, is owned by us or our licensors and protected by copyright and other intellectual property laws.

10. Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

11. Changes to Terms

We may modify these terms at any time. Continued use of our service after changes constitutes acceptance of new terms.

12. Contact Information

For questions about these Terms of Service, contact us at:

Email: hello@agensy.app